Shipping Policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days
• Canada: 5–10 business days

Delivery times may vary due to holidays, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Shipping Costs

Shipping costs are calculated at checkout. Promotional free shipping may be available on selected products or orders.

Delays

While we strive to deliver your order on time, NovaNest is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can help resolve the issue.